Privacy Policy

Effective Date: 28/12/2023

1. Introduction:

Hygieneman Services Pte. Ltd. (“the Company”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information provided to us.

2. Information We Collect:

We may collect various types of information, including but not limited to:

Personal information such as names, contact details, and addresses.
Payment information for billing purposes.
Information provided during communication with us, including emails, messages, and phone calls.
Any other information necessary for the provision of our cleaning services.

3. How We Collect Information:

We collect information through various means, including:

Directly from the client during the booking process.
Automatically through the use of our website or related technology.
From third-party sources when authorized by the client.

4. Use of Information:

We use the collected information for the following purposes:

To provide and maintain our cleaning services.
To process payments and invoicing.
To communicate with clients regarding their bookings and services.
To respond to inquiries, complaints, or requests for information.
For internal record-keeping, analytics, and improvement of our services.

5. Disclosure of Information:

We may disclose personal information in the following circumstances:

To our employees and contractors for the purpose of providing cleaning services.
To third-party service providers who assist us in service delivery, payment processing, or other business operations.
When required by law or in response to a valid legal request.
In connection with the sale, merger, or acquisition of the Company.

6. Security Measures:

We take reasonable steps to safeguard the personal information we collect. This includes implementing technical, physical, and organizational measures to protect against unauthorized access, disclosure, alteration, and destruction.

7. Your Rights:

You have the right to:

Access, correct, or delete your personal information.

Withdraw consent for processing your information, where applicable.

Object to the processing of your information under certain circumstances.

Lodge a complaint with a relevant data protection authority.

8. Data Retention:

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. When personal information is no longer needed, we securely dispose of it.

9. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance user experience. Users can control cookie preferences through their browser settings.

10. Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage users to review this Privacy Policy periodically.